Product AXN10/MXN10

AXN10/MXN10

Common issues

Are Cambridge Audio warranties transferable?

Brexit related Duties

Cambridgeaudio.com money-back risk-free returns

Can I connect a turntable to the AXN10/MXN10?

Can I connect an EVO CD or any other CD player to the AXN10/MXN10?

Can I copy my CD's and listen on my Network Player?

Can I play files from a connected USB HD when the AXN/MXN is not connected to a network?

Can I play from BBC Sounds to my Network Player?

Can I shuffle all tracks when playing from a NAS drive?

Can I specify a delivery time or day?

Can I stream Lossless audio from Apple Music to my AXN10/MXN10?

Can I use another manufacturer's remote control to operate my AXN10/MXN10?

Can I use more than one of the AXN/MXN outputs at once?

Can my Network Player link with my iTunes Library?

Can the AXN/MXN support MQA content?

Can the AXN10/MXN10 be optimised to support Sony 360 Reality Audio?

Can't search for radio stations

Changing or amending your order or delivery address

Do I need to connect both Antennas for the AXN10/MXN10 to work?

Do we collect sales tax on online orders?

Do we offer VAT refunds on business purchases?

Does the AXN10/MXN10 have a Control Bus feature?

Does the AXN10/MXN10 have a remote control?

Does the AXN10/MXN10 have bass and treble controls?

Does the AXN10/MXN10 have pre-amp or volume control?

How I play radio stations on my AXN/MXN?

How can I listen to an Internet Radio station that is not found within the app?

How can I play Amazon Music on my AXN10/MXN10?

How can I play Apple Music on my AXN10/MXN10?

How can I play YouTube Music on my Network Player?

How can I play all tracks from a connected USB hard drive on my Network Player?

How can I stream from my local digital music collection?

How do I Enable Sources in the StreamMagic app?

How do I add a streaming service (Amazon Music, Apple Music etc.) to my AXN10/MXN10?

How do I assign Spotify playlists, albums and songs as presets in the StreamMagic app?

How do I assign TIDAL/Deezer/Qobuz playlists, albums and songs as presets in the StreamMagic app?

How do I assign radio stations as presets in the StreamMagic app?

How do I configure my Network Player for use with locally stored music? (NAS, computer, etc.)

How do I connect my AXN10/MXN10 to a wireless network?

How do I connect my unit manually using the IP address?

How do I control the volume of my AXN10/MXN10 when using Roon?

How do I pair a Bluetooth device to the AXN10/MXN10?

How do I perform a factory reset on the AXN/MXN?

How do I play Deezer on my AXN10/MXN10?

How do I play Qobuz on my AXN10/MXN10?

How do I play Spotify on my AXN10/MXN10?

How do I play TIDAL on my AXN10/MXN10?

How do I request a new radio station for the database or app?

How do I save or delete a preset from the front panel of the AXN/MXN?

How do I set up my AXN/MXN with a DacMagic 200M for MQA passthrough?

How do I stop the AXN/MXN from powering down when not in use?

How do I stream from Deezer via the StreamMagic app?

How do I stream from Qobuz via the StreamMagic app?

How do I stream from TIDAL via the StreamMagic app?

How do I use Roon with my Cambridge Audio Streamer?

How do i see my Network Player's settings via the StreamMagic app?

How does the 60 day home trial work?

How does the in-app volume control work with the AXN10/MXN10?

How to optimise your StreamMagic browsing experience (Metadata Tagging)

I can't connect the AXN10/MXN10 to my network

I can't connect the StreamMagic app to the AXN10/MXN10

I haven't received my confirmation email, will I still be charged?

I want to cancel my order

Is my Network Player compatible with M4A files?

Is the AXN10/MXN10 Roon Ready?

Issues with USB Media playback

I’m having issues when Casting from the Qobuz app to my Network Player.

I’m limited to a maximum of CD Quality or 48 kHz when streaming via Chromecast.

My credit card is being rejected, what can I do?

My order failed, why have I been charged?

Out of Warranty repairs

Product not supported?

Regional Distributors

Retailer/Dealer Repairs

Shipping service and order cut-off time for same day shipment by country

Statement of Compliance - Product Security and Telecommunications Infrastructure Act 2022

Statement of Compliance - Product Security and Telecommunications Infrastructure Act 2022

The terms and conditions of a Cambridge Audio warranty

There is no audio and tracks skip when streaming from Spotify Connect.

There is no power

Tracking your order and re-arranging delivery

UPnP playback is not working

UPnP playback is not working

Unable to locate network player - iOS 14 Update

Warranty for U.S

Warranty for UK & ROW

What NAS devices do we approve and test on?

What Payment methods does Cambridge Audio accept?

What USB HDs will the AXN10/MXN10 support?

What does the flashing WiFi LED on the front panel mean?

What is covered by a Cambridge Audio warranty?

What is in Early Update for AXN10/MXN10?

What is the Service port on the back of the AXN10/MXN10 for?

What is the best way to connect my AXN10/MXN10 to my CXA61/81?

What is the difference between Network Standby Mode and Eco Mode?

What is the difference between the AXN10 and MXN10?

What is the highest quality that can be streamed?

What is the latest firmware for AXN10/MXN10?

What is the warranty?

What isn't covered by a Cambridge Audio warranty?

What sort of NAS drive should I use with my Cambridge Audio streamer?

What's included with the AXN/MXN?

Where are Cambridge Audio Hi-Fi products sold online?

Where can I buy spares and accessories from?

Where can I download the StreamMagic app for Android in China?

Where can I find a service manual for my AXN10/MXN10?

Where can I find my serial number?

Where is Melomania M100 sold?

Where is the Cambridge Audio warranty valid?

Where will my order ship from?

Why can’t I cast YouTube to the Network Player?

Why do I need to sign in to the app?

Why doesn't DSD128 (or above) play on the digital outputs of my AXN10/MXN10?

Will my Network player support TIDAL's new FLAC Playback option?

Will the AXN10/MXN10 default to a wired connection when connected to a router via Ethernet?

Will we deliver to P.O boxes and Military addresses?