Product Melomania M100

Melomania M100

Common issues

Are Cambridge Audio warranties transferable?

Are the M100 ear buds waterproof?

Brexit related Duties

Cambridgeaudio.com money-back risk-free returns

Can I customise the M100 touch controls?

Can I disable specific touch controls?

Can I specify a delivery time or day?

Can I use one M100 ear bud at a time?

Can I use the M100 to provide audio when watching video?

Can I use the M100 with Siri/Google Voice Assistant?

Can I use the Melomania Touch or Melomania 1+ ear tips with M100?

Can the M100 be connected to multiple devices at the same time?

Changing or amending your order or delivery address

Do we collect sales tax on online orders?

Do we offer VAT refunds on business purchases?

Does the M100 have ANC (Active Noise Cancellation)?

Does the M100 support LE Audio?

Does the M100 support aptX HD?

Does the M100 support wireless charging?

Does the M100 work with the old Melomania app?

Does the Melomania 1+/Melomania Touch work with the Melomania Connect app?

Getting the perfect fit for your M100 ear buds

How do I adjust the Noise Cancelling level in the app?

How do I change the voice language of the M100?

How do I clean the M100?

How do I delete a Custom EQ Preset in the Melomania Connect app?

How do I fit the foam tips in my ear?

How do I perform a factory reset on the M100?

How do I register the M100 in the Melomania Connect app?

How do I turn the M100 off?

How do I turn the M100 on?

How do I update the firmware of my M100?

How do the M100 EQ settings work?

How does the 60 day home trial work?

How does the M100 transparency mode work?

How long does it take to charge the M100?

How many charges can the M100 case provide?

I am unable to pair the M100 with my device

I can hear background noise when listening to my M100

I haven't received my confirmation email, will I still be charged?

I want to cancel my order

I'm experiencing low volume/no sound when listening to my M100

I'm experiencing poor Noise Cancelling

I've lost or damaged my M100 ear buds/charging case

I’m experiencing low bass when listening to my M100

M100 Quick Start Guide

M100 pairing guide

My M100 are confirmed to be connected to my Android phone but they are still flashing white and blue.

My charging case isn’t charging

My credit card is being rejected, what can I do?

My ear buds are not charging in the charging case

My firmware update keeps failing, what do I do?

My order failed, why have I been charged?

My sound and video are out of sync

My voice sounds quiet or muffled when using the M100 for phone calls

Out of Warranty repairs

People can hear background noise when I use my M100 for phone calls

Regional Distributors

Retailer/Dealer Repairs

Shipping service and order cut-off time for same day shipment by country

The Bluetooth connection is dropping out during playback

The Melomania Connect app won't recognise my ear buds

The terms and conditions of a Cambridge Audio warranty

Tracking your order and re-arranging delivery

Warranty for U.S

Warranty for UK & ROW

What Bluetooth codecs are supported on the M100?

What Bluetooth version does the M100 use?

What Payment methods does Cambridge Audio accept?

What are the M100 touch controls?

What are the measurements of the M100 foam ear tips

What are the measurements of the M100 silicone ear tips

What are the technical specifications for the M100?

What colour is the M100 available in?

What happens if I leave the M100 earbuds out of the case?

What is covered by a Cambridge Audio warranty?

What is mono mode?

What is the M100 gaming mode?

What is the battery life of the M100?

What is the earliest Android/iOS version that the Melomania Connect app supports?

What is the latest firmware version for the M100?

What is the latest version of the Melomania Connect app?

What is the warranty?

What isn't covered by a Cambridge Audio warranty?

What type of charging cable can I use with the M100?

What’s included in the box?

When does Automatic Power Down (APD) activate and how can I adjust the time?

Where are Cambridge Audio Hi-Fi products sold online?

Where can I buy spares and accessories from?

Where can I find my serial number?

Where can I find the serial number for my M100?

Where can I purchase a new charging case for my M100?

Where can I purchase replacement M100 ear buds?

Where can I purchase replacement ear tips?

Where is Melomania M100 sold?

Where is the Cambridge Audio warranty valid?

Where will my order ship from?

Why am I seeing the pairing LED sequence on my M100 when they are already connected to my Android device?

Why are some touch controls not available when only using one ear bud?

Why do some features in the app disappear when the ear buds are in the case?

Why does the battery of my M100 not last for 16 hours?

Why has the order of features in the Melomania Connect app changed?

Will my M100 remember settings I changed using a different device?

Will we deliver to P.O boxes and Military addresses?