I can hear background noise when listening to my M100

Transparency Mode is a feature which allows you to hear the noises around you without removing your earphones.

The microphones, which are usually used to pick up your voice for a phone call, are repurposed to ensure you never miss a train announcement or continue a conversation without interrupting your music.

You can single tap the left ear bud to cycle through the different Ambient Noise Modes: Normal, Noise Cancelling and Transparency. Alternatively, you can enable a different Ambient Noise Mode by navigating to the ‘Ambient Noise’ option in the Melomania Connect app, and then selecting the circle next to ‘Normal’ or ‘Noise Cancelling’.