CXN100

Common issues

A TV connected to a digital input has dropouts, glitches or disrupted audio

Am I able to achieve 768kHz playback via USB Audio with a PC?

Analogue connections

Are Cambridge Audio warranties transferable?

Are large capacity USB hard drives supported on the Network Player USB Input?

Brexit related Duties

Built-in Streaming Services

CXN (V2) - Information about the latest firmware update

CXN100 Technical Specifications

Cambridgeaudio.com money-back risk-free returns

Can I access features such as Internet Radio and Streaming services via the front panel?

Can I connect a Subwoofer to my Network Player?

Can I connect a turntable to my Network Player?

Can I copy my CD's and listen on my Network Player?

Can I play Apple Music high res content via USB Audio on my Network Player?

Can I play files from a USB HD when the CXN100 is not connected to a network?

Can I play files from a connected USB HD when the CXN100 is not connected to a network?

Can I play from BBC Sounds to my Network Player?

Can I send a Bluetooth signal to the CXN (V2)?

Can I shuffle all tracks when playing from a NAS drive?

Can I specify a delivery time or day?

Can I stream Lossless audio from Apple Music to my Network Player?

Can I use another manufacturer's remote control to operate my Network Player?

Can I use more than one of my Network Player's outputs at once?

Can I use the CXN100 with active speakers?

Can I use the existing CX series 2 remote control with my CXN100?

Can my Network Player link with my iTunes Library?

Can my Network Player play USB Audio at 24-bit/192kHz?

Can the CXN100 support MQA content?

Can the CXN100 support TIDAL’s Hi-RES FLAC streaming?

Can the Network Player be optimised to support Sony 360 Reality Audio?

Can the Network Player connect to wireless speakers/headphones via a Bluetooth or Wi-Fi output?

Changing or amending your order or delivery address

Chromecast built-in

Digital connections

Do I need to connect both of the supplied Wi-Fi antennas for the CXN100 to work?

Do we collect sales tax on online orders?

Do we offer VAT refunds on business purchases?

Does the CXN (V2) upsample files when connected to a DAC or amplifier via the digital outputs?

Does the CXN (v2) support MQA content?

Does the CXN100 come with a remote control?

Does the CXN100 have bass and treble controls?

Does the CXN100 support DSD512 playback?

Does the CXN100 up-sample files via the analogue outputs?

Does the Network Player support Gapless Playback?

Does the new limited edition black finish match the old black CX range?

How can I incorporate the Network Player into a multiroom system?

How can I play 'all tracks' from a connected USB hard drive on my Network Player?

How can I play Amazon Music on my Network Player?

How can I play Apple Music on my Network Player?

How can I play YouTube Music on my Network Player?

How can I reset my Network Player?

How do I add a streaming service (Amazon Music, Apple Music etc.) to my Network Player?

How do I assign Spotify playlists, albums and songs as presets in the StreamMagic app?

How do I assign TIDAL/Deezer/Qobuz playlists, albums and songs as presets in the StreamMagic app?

How do I assign radio stations as presets in the StreamMagic app?

How do I change the volume of the CXN100?

How do I configure my Network Player for use with locally stored music? (NAS, computer, etc.)

How do I connect to Mac with USB audio?

How do I connect to PC with USB audio?

How do I connect to a Mac with USB Audio?

How do I connect to a PC with USB Audio?

How do I connect to a wired network?

How do I connect to a wireless network?

How do I find the IP address of my Network Player?

How do I perform a factory reset on the CXN100?

How do I play Deezer on my Network Player?

How do I play Qobuz on my Network Player?

How do I play Spotify on my Network Player?

How do I play TIDAL on my Network Player?

How do I request a new radio station for the database or app?

How do I set up my CXN100 on my Wi-fi network? (Android)

How do I set up my CXN100 on my Wi-fi network? (IOS)

How do I setup my CXN (V2) with a DacMagic 200M for MQA Passthrough?

How do I setup the StreamMagic app?

How do I stop the CXN100 from powering down when not in use?

How do I use Roon with my Network Player?

How do I view album art on the Network Player's front panel?

How does the 60 day home trial work?

How has Pre-amp mode been implemented in the CXN100?

How to connect your Network Player manually using the IP address

How to optimise your StreamMagic browsing experience (Metadata Tagging)

I can't connect the Network Player to the network

I can't connect the StreamMagic app to the Network Player

I can't find the Wifi/Bluetooth antennas in the box

I haven't received my confirmation email, will I still be charged?

I want to cancel my order

I want to upgrade the fuse in my Network Player

I'm getting a 'Shoutcast' message when listening to BBC radio stations

I'm getting an 'Error 1073' message, what does this mean?

I'm having issues connecting a Bluetooth device to the Network Player

I'm unable to play StreamMagic internet radio stations

Is my Network Player compatible with M4A files?

Is the CXN100 available in black?

Is the CXN100 compatible with IPV6?

Issues with USB Media playback

I’m having issues when Casting from the Qobuz app to my Network Player.

I’m limited to a maximum of CD Quality or 48 kHz when streaming via Chromecast.

My Network Player can't see the new music files on my NAS drive

My credit card is being rejected, what can I do?

My order failed, why have I been charged?

Out of Warranty repairs

Regional Distributors

Retailer/Dealer Repairs

Shipping service and order cut-off time for same day shipment by country

Statement of Compliance - Product Security and Telecommunications Infrastructure Act 2022

Statement of Compliance - Product Security and Telecommunications Infrastructure Act 2022

StreamMagic App

Streaming Your Local Digital Music Collection

Technical specifications

The terms and conditions of a Cambridge Audio warranty

There is no audio

There is no audio and tracks skip when streaming from Spotify Connect.

There is no audio when connecting a Mac/PC to the USB Audio input

Tracking your order and re-arranging delivery

UPnP playback is not working

USB media playback

Warranty for U.S

Warranty for UK & ROW

What Bluetooth codecs does the CXN100 support?

What Bluetooth version does the CXN100 support?

What DAC does the CXN100 use?

What Payment methods does Cambridge Audio accept?

What USB HDs will the CXN100 support?

What audio file types will work with the CXN (V2)?

What does the red symbol on the Network Player's screen mean?

What driver should I use?

What front panel controls does the CXN100 have?

What is Digital Pre-Amp Mode and how does it work?

What is MQA (Master Quality Authenticated)?

What is covered by a Cambridge Audio warranty?

What is in Early Update for CXN (V2)?

What is in Early Updates for the CXN100?

What is the difference between Network Standby Mode and Eco Mode?

What is the highest quality that can be streamed to the CXN100?

What is the highest quality that can be streamed?

What is the latest firmware version for the CXN100?

What is the output impedance of the analogue outputs on the CXN100?

What is the output voltage for the XLR and RCA outputs on CXN100?

What is the warranty?

What isn't covered by a Cambridge Audio warranty?

What track information will be shown on my Network Player's display when streaming via Chromecast?

What's the difference between the CXN100 and CXN (V2)?

When will CXN (V2) black be available?

Where are Cambridge Audio Hi-Fi products sold online?

Where can I buy a Wi-Fi Dongle for my CX network Player?

Where can I buy a remote control for my CX Network Player?

Where can I buy spares and accessories from?

Where can I find a service manual for my Network Player?

Where can I find my serial number?

Where can I purchase the BT100 Bluetooth receiver?

Where is Melomania M100 sold?

Where is the Cambridge Audio warranty valid?

Where will my order ship from?

Why are files stored on my USB HD or NAS in the wrong order or have artwork missing?

Why can't I access my USB drive via the USB Audio source on my Network Player?

Why can’t I cast YouTube to the Network Player?

Why does the CXN100 not come with a remote control?

Will Wi-Fi on the CXN100 be disabled when an Ethernet connection is used?

Will my Network player support TIDAL's new FLAC Playback option?

Will my USB hard drive work with my network Player?

Will the Network Player default to a wired connection when connected to a router via Ethernet?

Will we deliver to P.O boxes and Military addresses?

Windows Audio USB Class 2 Driver