Melomania 1/1+
Common issues
Melomania 1/1+
Common issues
Amazon Returns
Apple watch disconnects
Are Cambridge Audio warranties transferable?
Are Cambridge Audio warranties transferable?
Brexit related Duties
Cambridge Audio faults under warranty
Cambridgeaudio.com money-back risk-free returns
Can I specify a delivery time or day?
Changing or amending your order or delivery address
Charging case LED does not light up
Do we offer VAT refunds on business purchases?
Earbud controls are not working
Error code when updating firmware on Android device
European VAT
How do I switch which earbud is the primary earbud?
I can hear noises around me when using the earbuds
I have tried pairing but been unsuccessful
I haven't received my confirmation email, will I still be charged?
I want to cancel my order
I'm experiencing low bass
Low volume on Android device
My earbud does not automatically turn on when removed from the case
My earbuds do not automatically connect to my Garmin watch
My earbuds play audio but the app on my iOS device can't find my earbuds
My sound and video are out of sync
Order cut-off time for same day shipment
Out of Warranty repairs
People cannot hear me during phone calls
Regional Distributors
Retailer/Dealer Repairs
Sound and video out of sync while using MacBook
The terms and conditions of a Cambridge Audio warranty
Tracking your order and re-arranging delivery
Warranty for U.S
Warranty for UK & ROW
What Payment methods does Cambridge Audio accept?
What is covered by a Cambridge Audio warranty?
What is the warranty?
What isn't covered by a Cambridge Audio warranty?
When used with an Apple Watch, I get the error "Connection failed" and "Melomania Disconnected"
Where are Cambridge Audio Hi-Fi products sold online?
Where can I buy spares and accessories from?
Where can I find my serial number?
Where is Melomania sold?
Where is the Cambridge Audio warranty valid?
Where will my order ship from?
eBay Returns
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