Melomania 1/1+Common issues

Melomania 1/1+

Common issues

Apple watch disconnects

Are Cambridge Audio warranties transferable?

Brexit related Duties

Cambridgeaudio.com money-back risk-free returns

Can I specify a delivery time or day?

Changing or amending your order or delivery address

Charging case LED does not light up

Do we collect sales tax on online orders?

Do we offer VAT refunds on business purchases?

Earbud controls are not working

Error code when updating firmware on Android device

How do I reset the Melomania 1?

How do I switch which earbud is the primary earbud?

How do I turn on Melomania 1?

How do I turn on Melomania earbuds?

I can hear noises around me when using the earbuds

I have tried pairing but been unsuccessful

I haven't received my confirmation email, will I still be charged?

I want to cancel my order

I'm experiencing low bass

Is your battery life in line with what is expected from the product?

Low volume on Android device

Melomania App version history

My Melomania earbud does not automatically turn on when removed from the case

My credit card is being rejected, what can I do?

My earbuds do not automatically connect to my Garmin watch

My earbuds play audio but the app on my iOS device can't find my earbuds

My order failed, why have I been charged?

My sound and video are out of sync

Out of Warranty repairs

People cannot hear me during phone calls

Regional Distributors

Retailer/Dealer Repairs

Shipping service and order cut-off time for same day shipment by country

Sound and video out of sync while using MacBook

The terms and conditions of a Cambridge Audio warranty

Tracking your order and re-arranging delivery

Warranty for U.S

Warranty for UK & ROW

What Payment methods does Cambridge Audio accept?

What is covered by a Cambridge Audio warranty?

What is the current Melomania 1+ firmware?

What is the warranty?

What isn't covered by a Cambridge Audio warranty?

What kind of device do you want to connect to?

What type of charging cable can I use with Melomania earbuds?

When used with an Apple Watch, I get the error "Connection failed" and "Melomania Disconnected"

When will Melomania 1+ be available for purchase again?

Where are Cambridge Audio Hi-Fi products sold online?

Where can I buy a replacement Melomania 1+ charging case?

Where can I buy spares and accessories from?

Where can I find my serial number?

Where is Melomania sold?

Where is the Cambridge Audio warranty valid?

Where will my order ship from?

Will we deliver to P.O boxes and Military addresses?