Melomania 1/1+Common issues

Melomania 1/1+

Common issues

Apple watch disconnects

Are Cambridge Audio warranties transferable?

Are the Melomania earbuds waterproof?

Brexit related Duties

Cambridgeaudio.com money-back risk-free returns

Can I specify a delivery time or day?

Can I update the firmware of my Melomania 1 earphones?

Can I use a Speed Charger with Melomania 1?

Can Melomania connect to multiple devices at the same time?

Changing or amending your order or delivery address

Charging case LED does not light up

Do we collect sales tax on online orders?

Do we offer VAT refunds on business purchases?

Earbud controls are not working

Error code when updating firmware on Android device

Getting the perfect fit for your Melomania earbuds

How do I clean my Melomania 1 / 1+ earphones?

How do I get a new USB charging cable for my Melomania 1 or 1+?

How do I pair Melomania earbuds to an Apple computer?

How do I pair the Melomania earbuds with a Windows 10 Laptop?

How do I register my device in the Melomania app? (Melomania 1+)

How do I reset the Melomania 1+?

How do I reset the Melomania 1?

How do I switch which earbud is the primary earbud?

How do I turn off my Melomania earphones?

How do I turn on Melomania earbuds?

How do the Melomania 1+ EQ settings work?

How does the 60 day home trial work?

How does the Find my Earbuds feature with Melomania 1+ work?

How long does it take to charge Melomania 1?

How long will the Melomania earbuds last on one charge?

How many charges can the Melomania case provide?

How to update the Melomania firmware?

I can hear noises around me when using the earbuds

I have tried pairing but been unsuccessful

I haven't received my confirmation email, will I still be charged?

I need instructions on how to pair my earbuds with a new device

I want to cancel my order

I'm experiencing low bass

I've lost or damaged one of my Melomania 1+ earbuds, what can I do?

Is the Melomania App compatible with Melomania 1 earphones?

Is your battery life in line with what is expected from the product?

Low volume on Android device

Melomania 1 Quick Start Guide

Melomania 1+ Pairing Guide (Android)

Melomania 1+ Pairing Guide (iOS)

Melomania 1+ Quick Start Guide

Melomania App version history

Melomania Button Press Functions

My Melomania earbud does not automatically turn on when removed from the case

My credit card is being rejected, what can I do?

My earbuds do not automatically connect to my Garmin watch

My earbuds play audio but the app on my iOS device can't find my earbuds

My order failed, why have I been charged?

My sound and video are out of sync

Out of Warranty repairs

People cannot hear me during phone calls

Regional Distributors

Retailer/Dealer Repairs

Shipping service and order cut-off time for same day shipment by country

Sound and video out of sync while using MacBook

The terms and conditions of a Cambridge Audio warranty

Tracking your order and re-arranging delivery

Warranty for U.S

Warranty for UK & ROW

What Payment methods does Cambridge Audio accept?

What are the measurements for the M1/M1+ foam tips?

What do I do if my Melomania earbuds have suffered a mechanical fault?

What do I do if the metal charging ring on my Melomania 1+ has been damaged or come loose?

What happens if I leave the Melomania earbuds out of the case?

What is covered by a Cambridge Audio warranty?

What is the SAR rating of the Melomania 1?

What is the current Melomania 1+ firmware?

What is the earliest version that the Melomania App supports?

What is the warranty?

What isn't covered by a Cambridge Audio warranty?

What type of charging cable can I use with Melomania earbuds?

What's included in the box when I purchase the Melomania earbuds?

When does the APD activate on Melomania earbuds?

When used with an Apple Watch, I get the error "Connection failed" and "Melomania Disconnected"

When will Melomania 1+ be available for purchase again?

Where are Cambridge Audio Hi-Fi products sold online?

Where can I buy a replacement Melomania 1+ charging case?

Where can I buy replacement Melomania 1 or 1+ tips?

Where can I buy spares and accessories from?

Where can I find my serial number?

Where is Melomania sold?

Where is the Cambridge Audio warranty valid?

Where will my order ship from?

Why am I having volume control issues when Melomania 1+ are connected to an Android device?

Why do my earphones disconnect and then reconnect during use?

Will my Melomania 1+ remember settings I changed using a different mobile device?

Will we deliver to P.O boxes and Military addresses?