Why are some radio stations no longer available on my device?

We've had some reports from Minx Xi, NP30 and Stream Magic 6 V1 users that certain radio stations no longer play. This is more than likely because those radio stations have changed their stream types.

If this is the case, we would suggest adding the stations as presets using the radio station's URL, to see if this resolves the issue. You can find out how to do this here.

We will, unfortunately, not be able to facilitate these older products receiving updated stream types for radio stations that no longer play.

We design our products so that they are built to last and strive to support them for as long as possible. Going so far as adding additional services and features to products where their hardware can support this.

Unfortunately, in this case, we aren't able to perform an update for the Minx Xi, NP30 and Stream Magic 6 V1.
We sincerely apologise for any inconvenience or disappointment this may cause.