ProductCambridge ConnectWhat isn't covered by a Cambridge Audio warranty?
Cambridge Connect

What isn't covered by a Cambridge Audio warranty?

Cambridge Audio products are engineered and constructed for continual high performance in normal domestic settings. If a Cambridge Audio machine is used in the way it is intended, and it breaks down within the warranty period, it's our responsibility to repair or replace it.

There are, however, some circumstances in which a Cambridge Audio warranty doesn't cover the repair or replacement of a product. These aren't hidden in the small print. Here's what isn't covered:

Above-average wear and tear

Accidental damage

Damage as a result of use not in accordance with the product’s power rating.

Damage from external sources such as transit, weather, electrical outages or power surges.

Failures caused by circumstances outside of Cambridge Audio’s control.

Faults caused by:

Negligent use, misuse, neglect or careless operation of the machine;

Use of parts not assembled or installed in accordance with the instructions of Cambridge Audio.

Repairs or alterations carried out by parties other than Cambridge Audio or its authorised agents.