Product Cambridge Connect

Cambridge Connect

Common issues

Are Cambridge Audio warranties transferable?

Brexit related Duties

Cambridgeaudio.com money-back risk-free returns

Can I specify a delivery time or day?

Changing or amending your order or delivery address

Do we collect sales tax on online orders?

Do we offer VAT refunds on business purchases?

How can I add radio stations as presets within the Cambridge Connect app?

How does the 60 day home trial work?

I am unable to play BBC radio staions on the app.

I can't update the firmware version of my Network Player.

I haven't received my confirmation email, will I still be charged?

I want to cancel my order

My credit card is being rejected, what can I do?

My mobile device only supports 64 bit apps, is the Cambridge Connect app available in 64 bit?

My order failed, why have I been charged?

Out of Warranty repairs

Regional Distributors

Retailer/Dealer Repairs

Shipping service and order cut-off time for same day shipment by country

The Cambridge Connect app is not working with my Network Streamer.

The terms and conditions of a Cambridge Audio warranty

Tracking your order and re-arranging delivery

Warranty for U.S

Warranty for UK & ROW

What Network Streamers are compatible with the Cambridge Connect app?

What Payment methods does Cambridge Audio accept?

What is covered by a Cambridge Audio warranty?

What is the warranty?

What isn't covered by a Cambridge Audio warranty?

What's the latest firmware version for my Network Player?

Where are Cambridge Audio Hi-Fi products sold online?

Where can I buy spares and accessories from?

Where can I find my serial number?

Where is Melomania sold?

Where is the Cambridge Audio warranty valid?

Where will my order ship from?

Why do some radio stations no longer play?

Will we deliver to P.O boxes and Military addresses?