I am unable to play BBC Radio stations on my Network Player

If you're encountering a 'Stopped' symbol on your device when trying to play BBC Radio stations. This could be due to recent updates made by the BBC to their radio streams.

If you've saved a BBC station as a preset on your device, it might still be linked to an old, non-functional stream. We've found the solution is to delete your BBC presets on your device and reinstall them. This should direct your device to the latest stream type, resolving the issue. Additionally, this process should also update the BBC logos displayed on your device.