Melomania Touch
Common issues
Melomania Touch
Common issues
About the Melomania Touch EQ settings
Amazon Returns
Are Cambridge Audio warranties transferable?
Are the Melomania Touch earbuds waterproof?
Brexit related Duties
Buying replacement charging case for Melomania Touch
Cambridgeaudio.com money-back risk-free returns
Can I specify a delivery time or day?
Can I use my Melomania 1/1+ ear tips with Melomania Touch?
Can I use one Melomania Touch earbud at a time?
Can I use special gloves with touch sensitive fingers to control my Melomania Touch?
Can Melomania Touch connect to multiple devices at the same time?
Can my Melomania Touch earphones be used to provide audio for video, such as watching a movie or playing a game?
Can third party foam tips be used with Melomania Touch?
Changing or amending your order or delivery address
Charging case LED does not light up
Do we collect sales tax on online orders?
Do we offer VAT refunds on business purchases?
Does Melomania Touch support SCMS-T?
Earbud lights do not pulse red in charging case
European VAT
Getting the perfect fit for your Melomania Touch
How are the bands removed and replaced on the Melomania Touch earphones?
How can I change the Voice language of Melomania Touch?
How do I change the ear tips on my Melomania Touch?
How do I charge Melomania Touch?
How do I connect Melomania Touch to a Garmin Watch?
How do I delete my Melomania app account?
How do I get a new USB charging cable for my Melomania?
How do I pair Melomania Touch to a Windows computer?
How do I pair Melomania Touch to an Apple computer?
How do I pair Melomania Touch with my Apple Watch?
How do I pair the Melomania Touch to another device?
How do I pair the Melomania Touch with an Android device?
How do I pair the Melomania Touch with an iOS device?
How do I register my device in the Melomania app?
How do I reset my Melomania Touch?
How do I turn off my Melomania Touch earphones?
How do I update the Melomania Touch firmware?
How do the Melomania Touch EQ settings work?
How does the 60 day home trial work?
How does the Find my Earbuds feature with Melomania Touch work?
How does the Melomania Touch control work?
How long does it take to charge Melomania Touch?
How many charges can the Melomania Touch case provide?
How to change Power Mode on Melomania Touch (Video)
How to fit your Melomania Touch earbuds correctly (Video)
How to insert your Melomania Touch earbuds correctly (Video)
How to turn on Transparency Mode on Melomania Touch (Video)
I am unable to pair my phone/tablet with Melomania Touch
I can hear noises around me when using the earbuds
I cannot pair my earbuds
I cannot pair my earbuds with a new device
I have a charging issue
I have an issue with the sound
I haven't received my confirmation email, will I still be charged?
I keep getting error messages when I update my earphones on Android, what do I do?
I need help setting up a new pair of Melomania Touch
I want to cancel my order
I'm experiencing low bass
I'm experiencing low volume
I've lost or damaged one of my Melomania Touch earbuds, what can I do?
Is the Melomania Touch case made of real leather?
Low volume on Android device
Max volume whilst using Android is too low – what do I do?
Melomania App version history (Melomania Touch)
Melomania Touch - Quick Start Guide
Melomania Touch Button Press Functions
Melomania Touch Pairing Guide
Melomania Touch Setup Guide (Video)
Melomania Touch Technical Specification
Melomania Touch controls are not working
My Melomania Touch connects to my phone and plays music without a problem, but the Melomania app doesn’t seem to connect and show battery level etc.
My Melomania Touch earbuds do not disconnect from my phone when I put them back in the case
My charging case does not charge
My credit card is being rejected, what can I do?
My earbuds do not automatically connect to my Garmin watch
My earbuds do not produce the expected battery life
My earbuds play audio but the app on my iOS device can't find my earbuds
My earbuds randomly disconnect from my device
My firmware update keeps failing, what do I do?
My order failed, why have I been charged?
My phone calls are quiet or muffled
My sound and video are out of sync
One earbud is louder than the other
One earbud not responding/appearing to be dead/stuck on one LED light (any color: red/blue/white)
One of my Melomania Touch earbuds is using more power than the other
Only one of my Melomania Touch earphones is working
Out of Warranty repairs
Regional Distributors
Retailer/Dealer Repairs
Shipping service and order cut-off time for same day shipment by country
Sound and video out of sync while using MacBook
The microphone produces a buzzing, hissing, or crackling noise
The terms and conditions of a Cambridge Audio warranty
There is no sound from my earbuds
Tracking your order and re-arranging delivery
Using your Melomania Touch earphones with Microsoft Teams
Using your Melomania Touch earphones with Skype
Using your Melomania Touch earphones with Slack
Using your Melomania Touch earphones with Zoom
Warranty for U.S
Warranty for UK & ROW
What Payment methods does Cambridge Audio accept?
What do the different colour LEDs mean on my Melomania Touch?
What is High-Performance Mode with Melomania Touch and how does it work?
What is Transparency Mode with Melomania Touch?
What is covered by a Cambridge Audio warranty?
What is the SAR rating of Melomania Touch?
What is the best way to hold Melomania Touch?
What is the current Melomania Touch Firmware?
What is the earliest version that the Melomania App supports?
What is the range of Melomania Touch?
What is the warranty?
What isn't covered by a Cambridge Audio warranty?
What's included in the box when I purchase the Melomania Touch?
When and How do I clean my Melomania Touch earphones?
When used with an Apple Watch, I get the error "Connection failed" and "Melomania Disconnected"
Where are Cambridge Audio Hi-Fi products sold online?
Where can I buy a replacement Melomania Touch charging case?
Where can I buy replacement ear tips or fin bands for my Melomania Touch?
Where can I buy spares and accessories from?
Where can I find my serial number?
Where can I find the serial number for my Melomania Product?
Where is Melomania M100 sold?
Where is the Cambridge Audio warranty valid?
Where will my order ship from?
Why am I having volume control issues when Melomania Touch are connected to an Android device?
Why can't I register using my Facebook account?
Why do I keep getting asked permission for the app to use my location or phone with Melomania Touch?
Why do my earphones disconnect and then reconnect during use?
Why does Transparency Mode cut in and out on my Melomania Touch when I press the power button on my phone to turn the screen on or off?
Will my Melomania Touch earphones work with my Voice Assistant?
Will my Melomania Touch remember settings I changed using a different mobile device?
Will we deliver to P.O boxes and Military addresses?
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