Product General FAQ

General FAQ

Common issues

Are Cambridge Audio warranties transferable?

Brexit related Duties

Cambridgeaudio.com money-back risk-free returns

Can I specify a delivery time or day?

Changing or amending your order or delivery address

Do we collect sales tax on online orders?

Do we offer VAT refunds on business purchases?

How does the 60 day home trial work?

I haven't received my confirmation email, will I still be charged?

I want to cancel my order

My credit card is being rejected, what can I do?

My order failed, why have I been charged?

Out of Warranty repairs

Regional Distributors

Retailer/Dealer Repairs

Shipping service and order cut-off time for same day shipment by country

The terms and conditions of a Cambridge Audio warranty

Tracking your order and re-arranging delivery

Warranty for U.S

Warranty for UK & ROW

What Payment methods does Cambridge Audio accept?

What is covered by a Cambridge Audio warranty?

What is the warranty?

What isn't covered by a Cambridge Audio warranty?

Where are Cambridge Audio Hi-Fi products sold online?

Where can I buy spares and accessories from?

Where can I find my serial number?

Where is Melomania M100 sold?

Where is the Cambridge Audio warranty valid?

Where will my order ship from?

Will we deliver to P.O boxes and Military addresses?