Melomania TouchCommon issuesUsing your Melomania Touch earphones with Zoom
Melomania Touch

Using your Melomania Touch earphones with Zoom

Before proceeding with any of the following instructions, ensure your Melomania earphones are connected to your laptop.

Windows 10 Laptop

Step 1. Confirm your Input and Output. Go to Windows Settings and select System.

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Step 2. Select Sound.

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Step 3. Ensure your Output and Input device are set to Melomania earphones.

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Step 4. Manage sound devices.

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Step 5. Enable your Melomania earphones.

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In Output devices select Headphones Melomania … L Stereo & Melomania … L (or R) Hands-Free AG Audio, then press Enable

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In Input devices select Melomania … L Hands-Free AG Audio, then press Enable.

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Step 6. Confirm the apps that you wish to use have access to the microphone by entering Windows Settings and select Privacy.

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Step 7. Select Microphone on the left panel.

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Step 8. Confirm your apps are displayed.

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MacBook

Step 1. Confirm your Input and Output. In System Preferences, select Sound

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Step 2. Ensure your Output and Input device are set to Melomania earphones.

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Step 3. Ensure Melomania earphones are selected for sound input.

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Step 4. Confirm the apps that you wish to use have access to the microphone by entering System Preferences, then selecting Security and Privacy.

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Step 5. Confirm your apps are displayed.

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Zoom on Windows 10 and MacBook

Step 1. Launch Zoom.

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Step 2. Select the '****⚙' icon to open settings.

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Step 3. Select Audio.

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Step 4. Ensure that Melomania earphones are being used via the drop-down menu for Speaker devices.

They should be enabled by default. If not, change this using the drop-down menu and selecting ‘Headset (Melomania Hands-Free AG Audio)’.

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Step 5. Ensure that Melomania earphones are being used via the drop-down menu for Microphone devices.

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Troubleshooting

If at any point during your use of the Melomania earphones during a video call, select ^ next to the Mute button and select the correct speaker / microphone combination.

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