Product
EVO 75/150
EVO 75/150
Common issues
A TV connected to a digital input has dropouts, glitches or disrupted audio
ARC input
Amazon Returns
Are Cambridge Audio warranties transferable?
Are large capacity USB hard drives supported on the EVO's USB Media Input?
Brexit related Duties
Cambridgeaudio.com money-back risk-free returns
Can I play Apple Music high res content via USB Audio on my Network Player?
Can I play files from a USB HD when the EVO is not connected to a network?
Can I play from BBC Sounds to my Network Player?
Can I shuffle all tracks when playing from a NAS drive?
Can I specify a delivery time or day?
Can I stream Lossless audio from Apple Music to my EVO 75/150?
Can I use another manufacturer's remote control to operate my EVO 75/150?
Can my Network Player link with my iTunes Library?
Can the EVO 150 be used with an adapter to connect to a smartphone or tablet?
Can the EVO be optimised to support Sony 360 Reality Audio?
Changing or amending your order or delivery address
Connecting EVO to other devices in your home set-up
Do we collect sales tax on online orders?
Do we offer VAT refunds on business purchases?
Does EVO offer Wi-Fi 6 support (802.11ax)?
Does EVO support use of 8Ω and 4Ω speakers?
Does the EVO have balance control?
European VAT
How can I play all tracks from a connected USB hard drive on my Network Player?
How do I add a streaming service (Amazon Music, Apple Music etc.) to my EVO 75/150?
How do I assign Spotify playlists, albums and songs as presets in the StreamMagic app?
How do I assign TIDAL/Deezer/Qobuz playlists, albums and songs as presets in the StreamMagic app?
How do I assign radio stations as presets in the StreamMagic app?
How do I configure my EVO for use with locally stored music? (NAS, computer, etc.)
How do I connect a turntable to the EVO 75/150?
How do I connect my EVO manually using the IP address?
How do I connect my Mac to the EVO 150?
How do I connect my PC to the EVO 150?
How do I connect to a wired network?
How do I connect to a wireless network?
How do I find the IP address of my Network Player?
How do I optimise my StreamMagic browsing experience (Metadata Tagging)?
How do I pair the EVO to my Melomania 1+ / Melomania Touch?
How do I perform a factory reset on the EVO?
How do I remove an internet radio preset?
How do I request a new radio station for the database or app?
How do I set up Google home / Chromecast built-in?
How do I setup the StreamMagic app?
How do I use Amazon Music with EVO?
How do I use Apple Music with EVO?
How do I use Deezer on my EVO?
How do I use EVO with an external power amplifier?
How do I use Pre Out connections?
How do I use Qobuz with EVO?
How do I use Roon with my EVO?
How do I use Spotify with EVO?
How do I use TIDAL with EVO?
How do I use balanced audio connections?
How do I use basic speaker connections?
How do I use speaker B connections?
How does the 60 day home trial work?
How to playback MQA encoded files using EVO?
How to use Home Theatre Bypass?
How to use the Volume Trim feature
I can't connect the EVO to my network
I can't connect the StreamMagic app to the EVO 75/150
I can't pair the EVO to my Bluetooth headphones/speakers
I haven't received my confirmation email, will I still be charged?
I want to cancel my order
I'm getting a 'Shoutcast' message when listening to BBC radio stations
Is there a crossover frequency applied to the Sub Out of EVO 75 & 150?
MQA tracks do not display as MQA on the front panel
My credit card is being rejected, what can I do?
My order failed, why have I been charged?
Out of Warranty repairs
Regional Distributors
Retailer/Dealer Repairs
Shipping service and order cut-off time for same day shipment by country
Technical specifications
Technical specifications
The remote handset will not function
The terms and conditions of a Cambridge Audio warranty
There is a loud buzz or hum
There is no audio and tracks skip when streaming from Spotify Connect.
There is no audio when playing from apps such as Netflix and Amazon Prime via a connected TV
There is no power
There is no sound
There is no sound from the EVO when connected to my TV
There is no sound on one channel
There is weak bass or diffused stereo imaging
Tracking your order and re-arranging delivery
UPnP playback is not working
USB Media playback is not working
Unable to play StreamMagic radio stations
Warranty for U.S
Warranty for UK & ROW
What Payment methods does Cambridge Audio accept?
What USB HD’s will the EVO support?
What is MQA (Master Quality Authenticated)?
What is UPnP?
What is covered by a Cambridge Audio warranty?
What is in Early Update for EVO 75 and EVO 150?
What is the difference between Network Standby Mode and Eco Mode?
What is the latest firmware for EVO?
What is the warranty?
What isn't covered by a Cambridge Audio warranty?
What size of banana plugs can I use with the EVO 75/150?
What track information will be shown on my Network Player's display when streaming via Chromecast?
What's included with the EVO 75 and EVO 150?
When will the EVO CD player be available?
Where are Cambridge Audio Hi-Fi products sold online?
Where can I buy a spare EVO 75/150 remote control?
Where can I buy spares and accessories from?
Where can I find Tone Control for EVO?
Where can I find a service manual for my EVO 75/150?
Where can I find my serial number?
Where can I find the Evo 75 & 150 - Control4 Drivers
Where can I find the Evo 75 & 150 - RTI Drivers
Where can I find the Evo 75 & Evo 150 IR Remote Control Codes?
Where can I find the Evo150 Serial Control Protocol?
Where is Melomania sold?
Where is the Cambridge Audio warranty valid?
Where will my order ship from?
Why are files stored on my USB HD or NAS in the wrong order or have artwork missing?
Why does my EVO not enter standby mode when using streaming services?
Why isn't the EVO showing album artwork or track information?
Will my Network player support TIDAL's new FLAC Playback option?
Will my USB hard drive work with my EVO?
Will the EVO default to a wired connection when connected to a router via Ethernet?
Will we deliver to P.O boxes and Military addresses?
Windows Audio USB Class 2 Driver
eBay Returns
I have a different question