ProductAXN10/MXN10Can't search for radio stations
AXN10/MXN10

Can't search for radio stations

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Ensure that the StreamMagic app is updated to version 2.5.0 or above.

We've been contacted by a number of customers with network players and wireless speakers who are experiencing various issues with playback when using devices on iOS 15.

These issues seem to be related to iCloud Private Relay, which is a new feature where web-browsing traffic is encrypted and sent through a relay to hide your exact location, IP, or the contents of your browsing traffic when enabled.

We're finding that this is preventing the discovery and functionality issues between the device (iPhone) and our network players and WiFi speakers. Most notably disabling features in the StreamMagic app such as the radio station search, and the 'Radio' tab in general.

UPDATE: The latest update of the StreamMagic app now contains a fix which will resolve the issue caused by iCloud Private Relay. Please ensure that the StreamMagic app is updated to version 2.5.0 or above.