CXU

Common issues

Are Cambridge Audio warranties transferable?

Brexit related Duties

CXU - Firmware Information

CXU - RS232 Codes

CXU - Technical Specification

Cambridgeaudio.com money-back risk-free returns

Can I specify a delivery time or day?

Changing or amending your order or delivery address

Do we collect sales tax on online orders?

Do we offer VAT refunds on business purchases?

Does the CXU have a 'Resume Play' function?

Does the CXU support DSD playback via network or USB?

Does the CXU support gapless playback?

Does the CXU support multi-channel and stereo DSD?

Does the CXU support uncompressed WAV/FLAC files?

How does the 60 day home trial work?

I haven't received my confirmation email, will I still be charged?

I want to cancel my order

My credit card is being rejected, what can I do?

My order failed, why have I been charged?

Out of Warranty repairs

Regional Distributors

Retailer/Dealer Repairs

Shipping service and order cut-off time for same day shipment by country

The terms and conditions of a Cambridge Audio warranty

Tracking your order and re-arranging delivery

Warranty for U.S

Warranty for UK & ROW

What Payment methods does Cambridge Audio accept?

What formats will the CXU accept over the HDMI and digital inputs?

What is BD+ and does the CXU support it?

What is covered by a Cambridge Audio warranty?

What is the warranty?

What isn't covered by a Cambridge Audio warranty?

What subtitles are supported on the CXU via network or USB?

Where are Cambridge Audio Hi-Fi products sold online?

Where can I buy spares and accessories from?

Where can I find my serial number?

Where is Melomania sold?

Where is the Cambridge Audio warranty valid?

Where will my order ship from?

Why can I only see partial subtitles or no subtitles on the screen?

Why can't I find the CXU on the CA Connect app?

Why can't I play SACD's in DSD on the CXU?

Will my USB hard drive work with my CXU?

Will the CXU accept 24/192KHz resolution via the digital (optical/Toslink) inputs?

Will the CXU decode DTS Master Audio & Dolby TrueHD to enable a connection to a non-HDMI AV Receiver?

Will we deliver to P.O boxes and Military addresses?