ProductEDGE AEDGE A - ARC / TOSLINK Input and TV Issue
EDGE A

EDGE A - ARC / TOSLINK Input and TV Issue

We have had reports that users are experiencing dropouts, glitches and disrupted audio signals when using a TV connected via the 'ARC' and 'TOSLINK' inputs on the Edge A.

The issue seems to be mainly related to newer LG and Samsung televisions (QLED and OLED models in particular), but there have also been reports of TCL televisions experiencing the same issue.

Here is the current list of incompatible televisions that we have discovered to experience this issue so far:

* LG 50UM7300PSA
* LG 50UM7300PUA
* LG 50UM7600PTA
* LG OLED48CX6LB
* LG OLED55C9PLA
* LG OLED55EC930T
* LG OLED65C9PLA
* LG OLED65E9PTA
* LG OLED65W8PLA
* Samsung GQ55Q90RGTXZG
* Samsung QA65Q7FNAKXXL
* Samsung QA65Q90RARXTW
* Samsung QA75Q900RBWXXY
* Samsung QE43LS03TASXXN
* Samsung QE55Q6FNATXZT
* Samsung QE55Q85RATXXU
* Samsung QE55Q90RATXXU
* Samsung QE65Q900RATXXU
* Samsung QE65Q950RBTXXU
* Samsung QE82Q950RBTXXU
* Samsung QN65Q90RAF
* Samsung UE46D8000YU
* Samsung UE48J6300AKXXU
* Samsung UE55H8090SVXZG
* Samsung UE55HU8580Q
* Samsung UE78JS9505Q
* TCL 65Q825

 

UPDATE: We have now developed a fix for this issue, which permits the use of TV's experiencing this issue with the ARC input (D4) on the Edge A.

Please note that this fix is for the ARC input only, and not TOSLINK inputs on the unit.