Product StreamMagic App

StreamMagic App

Common issues

Are Cambridge Audio warranties transferable?

Brexit related Duties

Cambridgeaudio.com money-back risk-free returns

Can I copy my CD's and listen on my Network Player?

Can I play from BBC Sounds to my Network Player?

Can I shuffle all tracks when playing from a NAS drive?

Can I specify a delivery time or day?

Can't search for radio stations

Changing or amending your order or delivery address

Do we collect sales tax on online orders?

Do we offer VAT refunds on business purchases?

Files stored on my USB HD or NAS are in the wrong order or have artwork missing

How can I add the queue as a preset in the StreamMagic app?

How can I listen to an Internet Radio station that is not found within the app?

How can I play all tracks from a connected USB hard drive on my Network Player?

How can I re-order my presets in the StreamMagic app?

How can I view and edit the queue in the StreamMagic app?

How do I add tracks from streaming services to my playlists/favourites in the StreamMagic app?

How do I assign Spotify playlists, albums and songs as presets in the StreamMagic app?

How do I assign TIDAL/Deezer/Qobuz playlists, albums and songs as presets in the StreamMagic app?

How do I assign radio stations as presets in the StreamMagic app?

How do I configure my Network Player for use with locally stored music? (NAS, computer, etc.)

How do I connect my unit manually using the IP address?

How do I delete my StreamMagic app account?

How do I enable Sources in the StreamMagic app?

How do I find the IP address of my Network Player?

How do I order my favourites alphabetically in the app?

How do I request a new radio station for the database or app?

How do I see my Network Player's settings via the StreamMagic app?

How do I shuffle tracks in a playlist, album etc.?

How do I stream from Deezer via the StreamMagic app?

How do I stream from Qobuz via the StreamMagic app?

How do I stream from TIDAL via the StreamMagic app?

How do I use Home Theatre Bypass?

How do I use the Volume Trim feature?

How does the 60 day home trial work?

How to optimise your StreamMagic browsing experience (Metadata Tagging)

I can't connect the StreamMagic app to my Network Player

I haven't received my confirmation email, will I still be charged?

I want to cancel my order

Is my product supported by the StreamMagic app?

Is there a desktop version of the StreamMagic app?

My credit card is being rejected, what can I do?

My order failed, why have I been charged?

Out of Warranty repairs

Regional Distributors

Retailer/Dealer Repairs

Shipping service and order cut-off time for same day shipment by country

StreamMagic wireless network set up - Android

StreamMagic wireless network set up - iOS

The terms and conditions of a Cambridge Audio warranty

Tracking your order and re-arranging delivery

Unable to locate network player - iOS 14 Update

Warranty for U.S

Warranty for UK & ROW

What Payment methods does Cambridge Audio accept?

What is covered by a Cambridge Audio warranty?

What is the latest StreamMagic app version?

What is the warranty?

What isn't covered by a Cambridge Audio warranty?

Where are Cambridge Audio Hi-Fi products sold online?

Where can I buy spares and accessories from?

Where can I download the StreamMagic app for Android in China?

Where can I find my serial number?

Where is Melomania M100 sold?

Where is the Cambridge Audio warranty valid?

Where will my order ship from?

Why do I need to sign in to the app?

Will we deliver to P.O boxes and Military addresses?