CXC

Common issues

Are Cambridge Audio warranties transferable?

Brexit related Duties

Cambridgeaudio.com money-back risk-free returns

Can I specify a delivery time or day?

Can I use a universal remote to control my CXC?

Changing or amending your order or delivery address

Do we collect sales tax on online orders?

Do we offer VAT refunds on business purchases?

Does the CXC support gapless playback?

Does the new limited edition black finish match the old black CX range?

How can I play SACD or MP3/WMA discs on the CXC?

How do I connect the control bus with the CXA61/81?

How does the 60 day home trial work?

I haven't received my confirmation email, will I still be charged?

I want to cancel my order

My credit card is being rejected, what can I do?

My order failed, why have I been charged?

Out of Warranty repairs

Regional Distributors

Retailer/Dealer Repairs

Shipping service and order cut-off time for same day shipment by country

The disc is skipping

The player will not read the disc

The remote handset will not function

The terms and conditions of a Cambridge Audio warranty

There is a hum coming from the speaker

There is no power

There is no sound

Tracking your order and re-arranging delivery

Warranty for U.S

Warranty for UK & ROW

What Payment methods does Cambridge Audio accept?

What disc formats does the CXC support?

What is covered by a Cambridge Audio warranty?

What is the best way to connect the CXC, CXN (V2) and CXA61/81?

What is the difference between the CXCv1 and the CXCv2?

What is the warranty?

What isn't covered by a Cambridge Audio warranty?

When will CXC black be available?

Where are Cambridge Audio Hi-Fi products sold online?

Where can I buy a spare remote for my CXC?

Where can I buy spares and accessories from?

Where can I find my serial number?

Where is Melomania sold?

Where is the Cambridge Audio warranty valid?

Where will my order ship from?

Why doesn't the CXC have an analogue audio output?

Will we deliver to P.O boxes and Military addresses?